Please read through this section carefully prior to placing your order.

How long will my order take?

Mumma Rocks hand crafts majority of items to order.  This is for a few reasons:

So we can customise length, style and stones.

We are always happy to alter any design shown to your liking, but this takes time.

We work on "first in first out" delivery system.  Your order is prepared for making when payment has cleared.

Our usual turn around is no more than 14 days, usually within 8-10 max.

All of our Baltic Amber items are made ready to ship when our orders come through.

These ship within 48 hours of payment clearing.

Please remember, we are a work at home parent business which includes kindy runs, school runs and all the fun stuff that this busy life brings.  We aim to ship quickly and effieciently.

What days do you post?

We post regular registered on a daily basis - 6 days per week.

We post our express and platinum express 3 days per week.  Monday, Wednesday and Friday.

What state is my item coming from and how long will it take to arrive?

All orders are coming from QLD with postcode 4209 or 4212.

Delivery length depends on YOUR postcode.  This is something we have no control over.  But usually

QLD is 2 days,

NSW 3 - 4 days,

VIC 3 - 7 days,

WA 2 - 7 days,

SA 3 - 7 days,

NT - 5 - 10 days,

TAS 3 - 7 days,

ACT - 5 - 7 Days.

Please note the above are estimates only.